failed installing CABI Jasper Report 6.4.3 Business intelligence

[Hamada Sadik]

Hi 

A new windows server 2012 R2 has been created to install the Jasper reports 6.4.3 (CABI). unfortunately it does not work. I do not receive an error message during installation. after the installation has finished nothing happens and I don`t get an web interface or something where I can login. I tried to use de location where I installed the product in D:\CA business intelligence but i cannot find any bat file called StartServerse.

Can somebody help me to resolve this issue?

Kind regards,

Hamada sadik

Attachment(s)

CA_Business_Intelligence_Install_10_08_2019_11_02_05.zip   5 KB 1 version

[Nicole Goldstein]

Hi Hamada,

You have a case opened to troubleshoot this issue.  We will work this issue via your support case. 

Thank you,
Nicole