Hi
@Hamada SadikNote that we just released our support for CA Business Intelligence JasperReports Server 7.1.1.
https://community.broadcom.com/enterprisesoftware/blogs/budit02/2020/01/10/psm-updates-for-identity-suite-jaspersoft-711
Please consider upgrading/installing this version
Thanks
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Itamar Budin
Product Management Lead - Identity Suite | Enterprise Software Division
Symantec, A Broadcom Company
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Original Message:
Sent: 01-10-2020 07:06 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi Nicole,
Thanks for your explanation.
Kind regards,
Hamada sadik
Original Message:
Sent: 01-08-2020 09:35 AM
From: Nicole Goldstein
Subject: Can`t install Jasper report 6.4.3
Hi Hamada,
A single node vs a cluster is really dependent on how your customer wishes to architect Jasper within the organization. The one caveat I will mention is for MS SQL Server, instances are not supported. https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/business-intelligence/6-4-3/release-information/system-requirements.html
Thank you,
Nicole
Original Message:
Sent: 01-08-2020 04:54 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi Nicole,
Our customer agrees with the advice to install Database server SQL 2014 with jasper report 6.4.3.
My last question:
To prepare this from our DBA: "Can this be a single node (virtual machine) or should this really become a cluster?"
Kind regards,
Hamada sadik
Original Message:
Sent: 01-02-2020 03:35 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi Nicole,
It is clear. thanks for your explanation. I am going to explain to the customer that there is no report tooling that is used on SQL server 2017 and that he must have SQL database version 2014 or 2012.
Kind regards,
Hamada sadik
Original Message:
Sent: 12-31-2019 10:02 AM
From: Nicole Goldstein
Subject: Can`t install Jasper report 6.4.3
Hi Hamada,
SQL Server 2017 has not been certified against that version of Jasper Server. Should any issues arise and the customer needs to reach out to support, they will be required to meet the criteria of the platform support matrix prior to receiving support.
Thank you,
Nicole
Original Message:
Sent: 12-31-2019 09:54 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi Nicole,
Thanks for your response. unfortunately our customer has MS SQL Database version 2017 so in that sense we cannot use a beta program of jasper report 7.1.1 because this version does not support SQL server 2017.
if I understand correctly we can use SQL server 2017 with jasper report 6.4.3 and it will not cause any problems, but the customer will not be able to receive any support in the future.
Correct me if i'm wrong.
Kind regards,
Hamada sadik
Original Message:
Sent: 12-31-2019 09:30 AM
From: Nicole Goldstein
Subject: Can`t install Jasper report 6.4.3
Hi Hamada,
Unfortunately the customer will not be able to receive support unless they are on a supported database server as per the platform support matrix. https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/business-intelligence/6-4-3/release-information/system-requirements.html
There is a beta program available now for customers who wish to install Jasper Server 7.1.1. This version of Jasper Server supports up to SQL Server 2016.
Please note however this is BETA only and not intended to be used for production systems.
https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1717&MessageKey=5e1d7a25-4f9f-485c-a79c-f28a4c368031&CommunityKey=783a8a1e-bb2b-473a-a0c3-7be7b1d92c60&tab=digestviewer&ReturnUrl=%2fenterprisesoftware%2fcommunities%2fcommunity-home%2fdigestviewer%3fCommunityKey%3d783a8a1e-bb2b-473a-a0c3-7be7b1d92c60
Thank you,
Nicole
Original Message:
Sent: 12-31-2019 06:22 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi Nicole,
A question: At the moment a customer of ours has database version SQL server 2017 with jasper report 6.4.3, it works, but the configuration of jasper report with IAM is not done yet. when I see the platform matrix for jasper report I see that SQL server 2017 is not supported with Jasper report version 6.4.3. do you think that will cause us problems in the future? Or should the customer set op the database version 2014 or 2012?
I`d like to hear from you.
Kind regards,
Hamada sadik
Original Message:
Sent: 12-30-2019 10:36 AM
From: Nicole Goldstein
Subject: Can`t install Jasper report 6.4.3
Hi Hamada,
If i recall correctly you are using a Windows account for the authentication method for your SQL Database. You must do the following:
Set up Windows Authentication (MSSQL Server Windows Authentication Only)
- If you are using Microsoft SQL Server with Windows authentication, CABI cannot function until you configure Windows authentication on the CABI Server.
- After installing CABI and before starting Tomcat, follow these steps:
- On the CABI Server, go to Administrative Tools > Services and double-click on CA Business Intelligence Tomcat.
- Select the Log On tab.
- Change the account to the same account and password that is used in the MSSQL Server authentication.
- Click OK.
- Right-click on CA Business Intelligence Tomcat and select the Restart option.
- Close the windows.
- Restart the CABI Server.
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/business-intelligence/6-4-3/installing-ca-business-intelligence-jasperreports-server/gui-installation.html
Original Message:
Sent: 12-30-2019 05:52 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
I hereby send the logs.
Kind regards,
Hamada sadik
Original Message:
Sent: 12-23-2019 08:50 AM
From: Hamada Sadik
Subject: Can`t install Jasper report 6.4.3
Hi CA Community,
I am in the process of installing the jasper report 6.4.3 on windows server 2012 R2 during the installation, the installer shrinks from 13% to 35% and then to 100% without anything happening.
I have turned off the antivirus and the UAC and I have the administrative rights.
Im using MS SQL database.
Can someone help me solve this problem?
Kind regards,
Hamada sadik
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LOGS
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