Issue logging into the User Console Portal.

[Ribesh Shrestha]

Dear Team,

In 14.3 identity suite, Currently we face issue login into Portal.

we are able to login certain time again it shows this type issue.

But in Dashboard we are not able to see any error message so please could you help me to resolve the issue.
I also have attached the log.

Thank you,

Attachment(s)

ca_vapp_webui.log   156 KB 1 version

[Nicole Goldstein]

Hi Ribesh,

If you are already logged in and authenticated to the admin UI you will not be able to log into the user console in the same session.  To work around this you can launch an incognito window and launch the user console that way.

Thank you,
Nicole

[Ribesh Shrestha]

Hi Nicole,

Now we are not facing any problem after launching in incognito window.

Thank you for your guidance.

Regards,
Ribesh

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Technical Associate
CAS
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