Symantec Identity Management

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After Password Reset - successful password Triggered to user continuously

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  • 1.  After Password Reset - successful password Triggered to user continuously

    Posted 19 days ago
    Hi Team

    Please need your help

    When User has Done a Password reset via Atl+Ctl+DEL

    And password successful email notification is triggering from IDM multiple times to the user.


  • 2.  RE: After Password Reset - successful password Triggered to user continuously
    Best Answer

    Posted 19 days ago
    When a password reset is captured in AD and synchronized upstream to IDM, IDM will in turn propagate the new password to every endpoint where the user has an account, and the propagate password change is set on the endpoint definition.

    It seems to me that you have an Event-type email notification set for password change events. One place to start looking is in the management console -> Environment --> Advanced Settings  --> Email, then look also under System --> Email configuration in the IDM management UI.