Hi CA community
I have an issue with the installation of the jasper report version 6.4.3 on windows server 2012 R2
During the installation it shoots from the 13% and then to 35% and then to 100% en it gives installing rolling back databases en at the end nothing happens.
UAC is turned off and Antivirus isn't blocking the installation.
Can someone help me to reslove this issue?Kind regards,Hamada sadik
Thanks for your response:
the jasper report was already installed on this server but i could not use it. So I Have had removed Jaser report and now I want to reinstall it.
I have checked the system requirements and prerequisites. and it matches with what I have.
The jasperserver.log is not created
To uninstall JasperReports Server you go to:
Click Start > JasperReports Server > Uninstall JasperReports Server.
Confirm that menu option is still there and if so, confirm it was completely uninstalled previously. It sounds like its hitting an existing DB and rolling back. What DB are you using? If nothing was on your previous Jasper install, was your old DB instance deleted? Was the system rebooted after the first uninstall?
Was an installation.log created? Any errors in that file? It would be in the following directory:
C:\Program Files\CA\SC\CA Business Intelligence\_CA Business Intelligence_installation\LogsCA_Business_Intelligence_Install_08_15_2019_16_56_02.log
The Error that i get I that file is as follow: in isJARBuiltForSystemi : classpath C:\Users\addmin-hs\AppData\Local\Temp\3\I1575381533\Windows
Error running install panel:
searching classpath contents...
in isJARBuiltForSystemi : classpath C:\Users\addmin-hs\AppData\Local\Temp\3\I1575381533\Windows
See attachment for the log.