Hello Community.
We are facing issues with our Connector Server JCS deployed within Virtual Appliance v14.2. This connector is not responding. The symptoms are:
- Connector Server Management Console does not load with an error "HTTP error 503 - Problems accessing /main. Reason: java.lang.NullPointerException".
- That Connector Server is not generating any logs. For instance, most recent "daily.log" is 4 months old and there's no updates.
- The last error message showed by "daily.log" when it stopped updating was: "Authentication failed bad credentials".
Environment: We have two Vapp machines clustered. Those two Vapp contains all components each. The problematic Connector Server is embedded in one of those. The other one is working fine.
We tried to re-deploy that problematic JCS but the procedure generated a lot of issues so we finally had to reverse and recover our two Vapp from snapshots.
If someone here give us some advice, solution, anything, we will appreciate it. Is there a way to re-deploy, or correct deployment, or repair that JCS?
Thanks a lot.