Symantec Identity Management

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CA Identity Manager System Administrator (Management Console User)

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  • 1.  CA Identity Manager System Administrator (Management Console User)

    Posted 08-26-2019 08:51 AM
    Hello All,

    We have a CA IDM implementation. Recently, we have faced an issue which doesn't allow us to login to the management console. The error says the user caidmadmin (Our system administrator user which we used to login to management console with) doesn't exist in the database. There was a server patching which might have caused the issue.

    Can we create a new user for system administration with which we can login to management console?

    TIA
    Mack

    ------------------------------
    Senior Security Consultant
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  • 2.  RE: CA Identity Manager System Administrator (Management Console User)
    Best Answer

    Posted 08-26-2019 11:04 AM
    Please review following KB Article:

    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=9605