Hi Support
In my access request implementation, requester required 1st level approval to approve the access request before the requester granted that access. But i am getting an unexpected error pop out in the approval session. This is the scenario for the testing
1) Requester logged in to identity portal to request an access that required 1st level approval only
2) Request successfully submitted
3) Open a private browsing mode and logged in as approval. Leave the web browser without doing any further action
4) The approval able to saw the requester's request ID updated in "Task" section
5) Requester cancel the request
6) Approval try to approve the request that submitted by requester that submitted at the early stage
7) An error message pop out
Please refer to the attached file for the full print screen for a better understanding
Question : 1) Why the access still visible to approval although requester canceled the request
2) What is the error message mean
Regards
CK