Symantec IGA

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  • 1.  "Description" field in the "Create Active Directory Account" Task

    Posted Feb 23, 2017 06:35 AM

    Hello

    From a customer (but I am able to reproduce)

    They duplicate the "Create Active Directory Account - User" screen of the Create Active Directory Account" Task

    The description field has not an Attribute Name (see the screenshot). So If they don't change it, that's ok

    But if they try to change anything in this field, choosing the right Attribute Name (Description) and translating the Label Name, the Description Value is not populated on the Active Directory account.

    Is it a Bug ?

     



  • 2.  Re: "Description" field in the "Create Active Directory Account" Task

    Broadcom Employee
    Posted Feb 23, 2017 01:06 PM

    Can you clarify the issue?   If you choose in the Attribute Name drop down "Description" it is not updating the Active Directory?



  • 3.  Re: "Description" field in the "Create Active Directory Account" Task

    Posted Feb 23, 2017 01:26 PM

    Exactly. With original form in the Admin Task TAB

     

    it works. This is log

    =================== Program Exit Begin PostAdd CN=Test5,OU=CAIdentitySuite,DC=idm,DC=ca,DC=test ===
    Attribute name: Description
     Attribute value (0) : Test5
    Attribute name: givenName
     Attribute value (0) : Test5
    Attribute name: userPrincipalName
     Attribute value (0) : Test5@idm.ca.test
    Attribute name: sAMAccountName
     Attribute value (0) : Test5
    Attribute name: displayName
     Attribute value (0) : Test5
    Attribute name: CN
     Attribute value (0) : Test5
    Attribute name: objectClass
     Attribute value (0) : user
    Attribute name: eTADSExitOnlyCurServer
     Attribute value (0) : idm.idm.ca.test
    Fail to open file: ADSExitUsrPostAdd.txt

    =================== Program Exit End PostAdd CN=Test5,OU=CAIdentitySuite,DC=idm,DC=ca,DC=test

     

    With the modified Form

     

    It does not work: This is log (Description Field is not present)

    =================== Program Exit Begin PostAdd CN=Test4,OU=CAIdentitySuite,DC=idm,DC=ca,DC=test
    Attribute name: sn
     Attribute value (0) : Test4
    Attribute name: givenName
     Attribute value (0) : Test4
    Attribute name: userPrincipalName
     Attribute value (0) : Test4@idm.ca.test
    Attribute name: sAMAccountName
     Attribute value (0) : Test4
    Attribute name: displayName
     Attribute value (0) : Test4
    Attribute name: CN
     Attribute value (0) : Test4
    Attribute name: objectClass
     Attribute value (0) : user
    Attribute name: eTADSExitOnlyCurServer
     Attribute value (0) : idm.idm.ca.test
    Fail to open file: ADSExitUsrPostAdd.txt

    =================== Program Exit End PostAdd CN=Test4,OU=CAIdentitySuite,DC=idm,DC=ca,DC=test



  • 4.  Re: "Description" field in the "Create Active Directory Account" Task

    Posted Feb 23, 2017 01:17 PM

    I was able to reproduce this as well. I also cannot seem to find anything saying this is a bug so if you wouldnt mind opening a support ticket and refercing me. Ill escalate up to SE accordingly. 

     

    Thank you



  • 5.  Re: "Description" field in the "Create Active Directory Account" Task

    Posted Feb 23, 2017 01:38 PM

    Hello

    I have just opened the case #00682588

    Thank you 

    Giovanni