Today in active directory if a user fails their credentials multiple times, the user is locked, this locked account is not the same that a disabled accounts. There are some cases when an account is locked in AD but the user still know their password. So for these cases we need to have a public task that allow users to unlock their account.:
I’ve been thinking to modify the link on the credential provider, and create a page that shows the user with two options, when the user clicks on that link on the credential provider it'll direct them to that page i created wich have the following options:
When the user clicks on any of the options it will trigger the corresponding task.
The issue that I’m having now is that on IDM I can’t find a field that maps to that lock field on Active Directory. Is there a field on IDM? Or is there a way to create It ?
Is this a vanilla IDM environment which directly authenticates against AD or Siteminder-IDM integrated and authentication is handled via Siteminder ?
This is an IDM only environment. We are not using siteminder.
Please let me know, if this KB article suffice your requirement.
I have the same issue described in the subject of this topic but the link is broken. Please help with that link https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec583916.htmlHow can I get that article?
Thanks in advanced
Refer this community link:
How to get an AD account unlocked at PW Reset