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UARM 12.5 SP5 subscription_postupgrade_12_5_507_3_M03_2013.zip

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  • 1.  UARM 12.5 SP5 subscription_postupgrade_12_5_507_3_M03_2013.zip

    Posted 04-18-2013 09:40 PM

    Hi,

    is anyone able to download this zip file for offline subscription. The ca ftp server is so slow and the connect keeps dropping.



  • 2.  RE: UARM 12.5 SP5 subscription_postupgrade_12_5_507_3_M03_2013.zip
    Best Answer

    Posted 04-19-2013 05:25 AM
    Hi

    Please use winscp to download the file
    connect to ftp.ca.com as a anonymous user
    browse to the following path
    /pub/elm/connectors/ftp/outgoing/pub/elm/ELM_Offline_Subscription/12.5.05_Offline_Subscription

    when performing the copy operation select binary radio button

    Regards,
    Mohammed Mustansir


  • 3.  RE: UARM 12.5 SP5 subscription_postupgrade_12_5_507_3_M03_2013.zip

    Posted 04-22-2013 04:16 AM
    Hi,

    thanks for the advice, i am able to download with winscp.
    However, i think CA should re-look at its ftpserver to improve customer experience.
    Even with winscp, the download was very long and not fuss free, although winscp has the auto-reconnect function, i still have to manually clear error messages numerous times before i completed the download which i thought would complete if i left it overnight but didnt b'cos of the error messages. (Very fustrating!)

    For customers like me who are on a closed network and can only rely on offline subscription, CA should really re-look on how its customers can download offline content without having such bad experience with its ftpsever.


  • 4.  RE: UARM 12.5 SP5 subscription_postupgrade_12_5_507_3_M03_2013.zip

    Posted 04-22-2013 04:35 AM
    I seen this issue only when using sftp with ftp it work fine...

    joelyue wrote:

    Hi,

    thanks for the advice, i am able to download with winscp.
    However, i think CA should re-look at its ftpserver to improve customer experience.
    Even with winscp, the download was very long and not fuss free, although winscp has the auto-reconnect function, i still have to manually clear error messages numerous times before i completed the download which i thought would complete if i left it overnight but didnt b'cos of the error messages. (Very fustrating!)

    For customers like me who are on a closed network and can only rely on offline subscription, CA should really re-look on how its customers can download offline content without having such bad experience with its ftpsever.