DX NetOps

NFA Update-Problem on RHEL 7.3 and above

  • 1.  NFA Update-Problem on RHEL 7.3 and above

    Posted 01-22-2020 06:46 AM

    Dear Broadcom Support and Product Management Team,

    the following document was provided by Broadcom Support after ONE month of "open ticket back-and-forth" (BC case 20108430) as a solution:

     - https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=74367

    Questions:
    Why could the customer issue not be solved in good time referencing the according document?
    Why are the installation procedures/ documentation not adjusted accordingly if this is a known issue since March 2018?

    Thank your for your feedback how to improve the process here and to avoid that such update projects are unnecessarily protracted.