Dear Broadcom Support and Product Management Team,
the following document was provided by Broadcom Support after ONE month of "open ticket back-and-forth" (BC case 20108430) as a solution:
- https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=74367
Questions:
Why could the customer issue not be solved in good time referencing the according document?
Why are the installation procedures/ documentation not adjusted accordingly if this is a known issue since March 2018?
Thank your for your feedback how to improve the process here and to avoid that such update projects are unnecessarily protracted.