SPC-OCC-10170: Unable to process. Device configuration data contains special characters.

[john Robert singh]

Hi All,

We are using the custom perl script for getting the unsupported models NCM capture in ca spectrum. while capturing we are receiving the below error.
SPC-OCC-10170: Unable to process. Device configuration data contains special characters.
can anyone help me how to match the * char in using the perl.

Thanks,
john.

[john Robert singh]

HI All,

Can anyone help me on this please.

Thanks,
john.

[Jason Volpini]

Hello John

Please check this article. https://knowledge.broadcom.com/external/article?articleId=92584

Just curious, were you able to search Broadcom support for the error to locate the article? 

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Senior Support Engineer
Broadcom
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[john Robert singh]

Hi Jason,

 

I have tried these things already , and found the "*" is the special char , but the device is our core so the network team is not going to change anything in these device end.

Can we able to match these "*" char using the perl script.

 

Thanks & Regards,

John.J

[Jason Volpini]

Hi John

It is likely possible to parse out the special characters from the config using the Perl script. Unfortunately for us in Support we do not have that specific knowledge. I would recommend to continue reaching out to the Communities for any assistance - perhaps rephrasing the question like 

"How to parse out asterisk "*" character from NCM config capture over SSH w/ Perl script, to avoid error 'SPC-OCC-10170: Unable to process. Device configuration data contains special characters.' - the device config itself cannot be modified"

I can also recommend to reach Broadcom Services team either through contacting customer support or through you sales rep, and they could assist in the scripting of Perl. 

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Senior Support Engineer
Broadcom
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