Hi Jose and Klaus,
I checked the dbmigrate.log.2020-10-15_13-30 log file and found the following message on a number of lines:
no packageOct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: DbMigrate::runScript() - script upgrade/3.7.16.0/update_oob_group_names.sql (no package)
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: Running script /opt/CA/PerformanceCenter/Tools/bin/../../SQL/upgrade/3.7.16.0/update_oob_group_names.sql (no package)
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate run
INFO: Inserting new version entry into DB.Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: DbMigrate::runScript() - script portalrevision.sql (no package)
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: Running script /opt/CA/PerformanceCenter/Tools/bin/../../SQL/portalrevision.sql (no package)
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate <init>
INFO: DbMigrate::DbMigrate() (case 2), migrateXML = /opt/CA/PerformanceCenter/Tools/bin/../../SQL/_post_install.xml, addPlocLanguages = false, executePostSteps = false
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: DbMigrate::runScript() - script create_new_dashboards.sql (no package)
Oct 15, 2020 1:31:36 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: Running script /opt/CA/PerformanceCenter/Tools/bin/../../SQL/create_new_dashboards.sql (no package)
Oct 15, 2020 1:31:37 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: DbMigrate::runScript() - script update_menus_containertype.sql (no package)
Oct 15, 2020 1:31:37 PM com.ca.im.installanywhere.util.DbMigrate logRunScriptInfo
INFO: Running script /opt/CA/PerformanceCenter/Tools/bin/../../SQL/update_menus_containertype.sql (no package)
Original Message:
Sent: 10-16-2020 03:42 AM
From: Jose Vicente Espinosa
Subject: DX NetOps Upgrade question
Hi Klaus,
during PC installation/upgrade we run different SQL statements to upgrade the information in the mysql database, among others, the version.
If you have access to you mysql database, you can confirm the new version is not listed in the database/opt/CA/MySql/bin/mysql -uroot -p -e "select * from netqosportal.revision_info"
This table is updated as part of dbmigration process. So, please, check the file in /opt/CA/PerformanceCenter/InstallLogs/dbmigrate.log corresponding to the upgrade to 20.2
Look for a line like "INFO: Inserting new version entry into DB." and check if there was any error during the execution. The SQL statement is defined in
/opt/CA/PerformanceCenter/SQL/portalrevision.sql
If that statement was not executed, it is also possible that others weren't either.
Regards
Original Message:
Sent: 10-15-2020 07:19 AM
From: Klaus-Peter Lintz
Subject: DX NetOps Upgrade question
Thank you for response
------------------------------
Senior Consultant
CA Southern Africa
Cape Town
South Africa
Original Message:
Sent: 10-14-2020 07:35 AM
From: JOSEPH RADOSTA
Subject: DX NetOps Upgrade question
Hi Klaus:
It doesn't look right if they are on 20.2. Did the upgrade complete successfully? If you log on to the CAPC shell what does the .history say?
cd /opt/CA/PerformanceCenter/InstallLogs
[root@lvntest002958 InstallLogs]# cat .history
Performance Center 3.7.4.688 installed at 09/23/2019 09:31:05
Performance Center 20.2.1.213 installed at 06/28/2020 01:41:05
You can also look at the install logs in the same directory for the date you did the upgrade. There is a summary section in the beginning of each log that looks like this
Summary
-------
Installation: Successful.
1929 Successes
0 Warnings
0 NonFatalErrors
0 FatalErrors
Were there any non-fatal or fatal errors?
Original Message:
Sent: 10-14-2020 06:09 AM
From: Klaus-Peter Lintz
Subject: DX NetOps Upgrade question
Hi
Customer upgrade to DX NetOps to 20.2.
The about menu on the main page displays 19.2 but the sub menu shows 3.7.15
------------------------------
Senior Consultant
CA Southern Africa
Cape Town
South Africa
------------------------------