Ensure the context.xml file is pointing to the MLS system correctly. locServerName=<MLS Hostname> and the OC can resolve the MLS Hostname correctly.
Ensure OC is listening on port 14001 by running "netstat -an | grep 14001"
If so and this is Linux, try to telnet to port 14001 on the OC system from the SS system.
If all looks good, open a case with Spectrum Support for further assistance.
Joe
Original Message:
Sent: 11-15-2019 09:36 AM
From: Narendra Pavuluri
Subject: OneClick install on Linux
Yes it is a new installation. SpectroServer and OneClick is running on different server. I don't think it is connected. How to connect both of them? Trying to find the doc for that.
Original Message------
I this a new installation not an upgrade?
Make sure the SpectroSERVER is up and running and connected to OneClick.
If all looks good, please open a case with Spectrum support so they can assist.
Joe