Spectrum SRM synchronization not up to date

[Uchira Amarasinghe]

Hi,

We have integrated CABI with Spectrum. we not able to see SRM synchronization not up to date. Does anyone have an idea on this issue?





Thanks,
Uchira.

[Jason Volpini]

Hello Uchira

By chance did you search support.broadcom.com for known solutions on this issue? There are a few KBs on this topic. Please check known KBs on this issue and if you still have questions after checking known issues then feel free to come back with any additional information. 



https://knowledge.broadcom.com/external/article?articleId=134330

https://knowledge.broadcom.com/external/article?articleId=107580

https://knowledge.broadcom.com/external/article?articleId=5700

https://knowledge.broadcom.com/external/article?articleId=51961

https://knowledge.broadcom.com/external/article?articleId=20967


------------------------------
Jason Volpini
Senior Support Engineer  | Enterprise Software
Broadcom
------------------------------

[Jason Volpini]

Be sure to also check the Tomcat log in $SPECROOT/tomcat/logs/  for SRM or Report Manager errors. 

------------------------------
Jason Volpini
Senior Support Engineer  | Enterprise Software
Broadcom
------------------------------