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Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

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  • 1.  Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Posted 07-29-2021 10:15 PM
    Clients asked how to check Network Flow Analysis scheduled email status, I went to Network Flow Analysis web console and checked "Reporting" -> "Scheduled Emails", I got the following error:



    When I query the table, I can see the results from SQL:


    Is there a way to fix this? Our version: NetOps 20.2 - CA Network Flow Analysis 10.0.7 (build22)

    Thanks!



  • 2.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Broadcom Employee
    Posted 07-30-2021 10:09 AM
    Hi Tao,

    When you are in Interfaces Report and select EMAIL


    Set the "Send on a Schedule"
    This e-Mail definition you can see in  Scheduled Emails:

    For Custom Reporting you saw in the right place



  • 3.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Posted 07-30-2021 10:23 AM
    Hi Carlos, after my recent post got fixed a few days ago(https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1675&MessageKey=d4e5bccd-d02f-4176-afed-6b3b70d6bde6&CommunityKey=671164c3-e575-4b08-96ab-edc2e1ceed13&tab=digestviewer)

    I can see your 1st screenshot and schedule things there and they are working. But I cannot see your 2nd screenshot, that is my problem :)

    Thanks!


  • 4.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"
    Best Answer

    Broadcom Employee
    Posted 07-30-2021 11:00 AM
    The Scheduled Emails is only for NFA Dashboard Repots the "Reporting Period / Recurrence / Email Results To:" in Custom Reports definition  they won't seem in the Administrator/Scheduled Emails


  • 5.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Posted 07-30-2021 02:58 PM
    OK thanks gain Carlos!

    So how to fix the issue that my users cannot see their schedule for their custom report?


  • 6.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Broadcom Employee
    Posted 07-30-2021 03:31 PM
    Today the only way is run the your query
    select name, from_unixtime(schedule_next), from_unixtime(schedule_last), email_address from report_definitions where schedule_last;

    Or you can to open a Support case and ask a enhancement request for NFA that can approve or not


  • 7.  RE: Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

    Posted 07-31-2021 01:22 AM
    thanks again Carlos! Opened a case.