Alert Suppression

[Samuel Johnson]

Is there a way to suppress the OOTB Spectrum alerts such as 'DEVICE HAS STOPPED RESPONDING TO POLLS' or 'MANAGEMENT AGENT LOST'. 
We don't really need these alerts and want to suppress them. 
I tried doing something similar in the past and it created some irregular behavior in Spectrum. 
The alerts would trigger in but not clear automatically. 


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Thanks

Sam Johnson
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[Joseph Ackley]

Sam,

You cannot suppress them without causing issues with Fault Isolation.

You can filter them form being displayed in the Alarms tab.

What is the reason for wanting to suppress them?

Joe

[Samuel Johnson]

I created a dashboard in CABI that includes Top N most common alarms. 
At the top of the list are those OOTB alerts. 
I tried creating a report that filters those alerts but it doesn't appear to be working. 
When I add it to the dashboard the filters aren't there.

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Thanks

Sam Johnson
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[Catalin Farcasanu]

Why would you want to exclude those? It is that it is. That's the situation. Analyse it and decide.

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Senior Consultant
SolvIT Networks
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[Samuel Johnson]

We want to exclude those alerts because most are from network related devices and they get alerts from another tool. 
The alerts coming from Spectrum are a little redundant. We have them filtered from our view but the CABI report still sees them.

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Thanks

Sam Johnson
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[Jason Volpini]

Hi Samuel

As others have mentioned, you dont want to suppress the OOTB alarms. They are critical notifications for network management to inform when your devices are down. These cannot be suppressed. 

However you should be able to filter them for your reports, so I recommend to stay focused within CABI for this issue. 
- What version of CABI are you running? 
- Version of Spectrum? 
- Any other issues running report?
- Did you open a case on this? May be a good idea so you can share screenshots, logs, and schedule webex.

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Senior Support Engineer
Broadcom
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[Jason Meader]

I would suggest looking into why those are your top offenders.  Here's an article in regards to looking into it:

https://knowledge.broadcom.com/external/article?articleId=21760

Cheers
Jay

[Samuel Johnson]

Jay, 

We tried this with no luck in getting the alert numbers down. 
unfortunately, we just have a noisy environment.

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Thanks

Sam Johnson
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[Samuel Johnson]

i haven't opened a case for `this but i will today. 
No other issues running reports. 
We are using Spectrum 10.4. 
CABI 6.3.0.

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Thanks

Sam Johnson
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