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  • 1.  Email verification code when logging into the Broadcom Website (support/community)

    Posted Feb 12, 2020 07:59 AM
    ​Hi Community!

    Do you also get prompted for a email verification every time you log onto the Broadcom Website? I find it pretty annoying. I asked Support to change it to only verify if I log in from a different client, but thy consiber this ans an enhancement request and will implement it later - perhaps.

    Cheers,
    Joern

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    Senior System Engineer
    Computacenter
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  • 2.  RE: Email verification code when logging into the Broadcom Website (support/community)
    Best Answer

    Broadcom Employee
    Posted Feb 13, 2020 09:59 AM
    Hello, 

    Yes, I went through a Loop of those requests the other day. 
    Oddly when I log in from some systems I get an option to Not be Challenge again on *this* system. 
    When I was working with someone else they only had the option to Not be challenged for 15 Minutes !!!

    We have no Idea why the difference - there must be some property tied to the user account.
    For this community Login I was required to signup for a Two factor Authentication - for which  I have yet to be prompted ...



  • 3.  RE: Email verification code when logging into the Broadcom Website (support/community)

    Posted Feb 14, 2020 07:32 AM
    ​​Hi Don!

    Thanks for your answer! I get only the 15 minutes option - I would be totally happy with beeing challenged once per client.
    15 minutes it is since last friday. After I logged a ticket they increased it from 5 to 15 minutes.

    I did not see anything in the user settings. However if somone has an idea where and how this can be changed - please let me know!

    Cheers,
    Jioern

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    Senior System Engineer
    Computacenter
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