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Spectrum Primary Test Error

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  • 1.  Spectrum Primary Test Error

    Posted 01-20-2020 01:30 PM
    The primary Spectrum server is not reaching the destination after the object has left maintenance.

    However the secondary Spectrum successfully reaches the destination.

    Cássio Pinheiro

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    Analista
    Cia de Tecnologia da Informação de Minas Gerais - PRODEMGE
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  • 2.  RE: Spectrum Primary Test Error

    Posted 01-21-2020 05:58 AM
    What is the object here (a Server, network device or any)? If that is a device, is it pingable from Primary Spectrum Server? If not reachable via ping, did you check if any changes made to network?

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    Thank you.
    Rajashekar
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  • 3.  RE: Spectrum Primary Test Error

    Posted 01-21-2020 06:06 AM
    Hi,

    Rajashekar.

    The object is a cisco 407 router, in case only the box was exchanged and kept the slots.
    The network team claims that nothing has changed in relation to the configuration.

    Cássio

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    Analista
    Cia de Tecnologia da Informação de Minas Gerais - PRODEMGE
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  • 4.  RE: Spectrum Primary Test Error
    Best Answer

    Posted 01-21-2020 08:08 AM
    How are you monitoring this device? Using SNMP or just as a Pingable or using SPM Test?
    Did you check the ping and SNMP communication from Spectrum Server from which it is not reachable?


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    Thank you.
    Rajashekar
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  • 5.  RE: Spectrum Primary Test Error

    Posted 01-22-2020 09:23 AM
    Rajashekar.


    See the situation below.

    The object was under maintenance, and theoretically available, dripping. Removed maintenance, the object came to be considered unavailable, no longer being achieved by polling test.
    Device snmp.

    See anexx.

    Cássio Pinheiro.

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    Analista
    Cia de Tecnologia da Informação de Minas Gerais - PRODEMGE
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