DX NetOps

Expand all | Collapse all

offline DB backup failing

Jump to Best Answer
  • 1.  offline DB backup failing

    Posted 12-13-2019 10:49 AM
    Hi Team,

    I am trying to take offline backup of spectrum DB using SSdbsave -cm command by stopping spectro server.But getting the below error. Please suggest.

    SPC-SHD-29021:

    **************************************************************************

    The following output is intended to facilitate debugging, please forward

    to CA technical support.  The files listed are not part of the customer

    installation of SPECTRUM.

    **************************************************************************


    Dec 13 14:38:27 ERROR TRACE at CsSSDbRp.cc(658): table open failed  @  TableImpl.cc:661

          (0x2)  Db::open: No such file or directory


     SPC-DBS-20095: ./SSdbsave Error:  Unable to open database.

    Thanks
    KR


  • 2.  RE: offline DB backup failing
    Best Answer

    Posted 12-13-2019 10:58 AM
    The command must be run from the $SPECROOT/SS directory

    cd to the $SPECROOT/SS directory and enter the command:

    ../SS-Tools/SSdbsave -mc my_backup_file_name

    Joe


  • 3.  RE: offline DB backup failing

    Posted 12-13-2019 01:13 PM
    Hi Joe,

    Thanks for the update. I have completed successfully. Find the output.

    [installSP@gvecsl6621ipm SS]$ ../SS-Tools/MapUpdate -v
    Connecting to Location Server running at: gvecsl6621ipm port 0xdaff

    Landscape Service Type Name Hostname Port Precedence Notes
    ---------- ------------------ ------------------------------ ------ ---------- ------------------
    0x1000000 Events gvecsl6621ipm 0xbafe 10 16M model mask
    0x1000000 Landscape gvecsl6621ipm 0xbeef 20 16M model mask
    0x1000000 Landscape gvecsl6620ipm 0xbeef 10 16M model mask

    But one doubt I have , gvecsl6620ipm is my location server but if you see the out it showing gvecsl6621ipm is location server and events also pointing to gvecsl6621ipm which is secendary spectrum server.

    Is this a concern?

    Thanks
    KR


  • 4.  RE: offline DB backup failing

    Posted 12-13-2019 01:32 PM
    That is correct.

    Please review the Fault Tolerant section of the documentation.

    Joe