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Spectrum KB:  Spectrum eHealth initial or incremental mapping could fail af

  • 1.  Spectrum KB:  Spectrum eHealth initial or incremental mapping could fail af

    Broadcom Employee
    Posted Dec 18, 2011 02:58 PM

    Document ID: TEC560427

    Spectrum KB: Spectrum eHealth initial or incremental mapping could fail after upgrade to 9.2.1

    Description:
    After upgrade to 9.2.1,
    Initial or incremental mapping could fail with the error:
    Initial mapping request failed!
    Partial success: xx elements had been mapped before receiving the following:
    eHealth mapping error: Excessive errors writing to Southbound Gateway model.
    or
    Incremental mapping request failed!
    eHealth mapping error: Excessive errors writing to Southbound Gateway model.
    Please select the following link for more information on this subject

    Knowledge Document Link:
    https://comm.support.ca.com/?legacyid=TEC560427



  • 2.  Re: Spectrum KB:  Spectrum eHealth initial or incremental mapping could fail af

    Posted Dec 15, 2014 12:17 PM

    Hi,

     

    We are having the same problem, but with Spectrum 9.3 and eHealth 6.3.

     

    Any idea/tip ?

     

    Thanks in Advance,

     

    Rodrigo Donnangelo