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  • 1.  Spectrum KB: Landscape Disconnect

    Broadcom Employee
    Posted Feb 08, 2012 08:37 AM

    Document ID: TEC563711

    Title: Landscape Disconnect

    Description:
    Alarm information from Spectrum OneClick looks as though it disappears and reappears about 10 seconds later. It looks like an update is happening. The alarm counts in the OneClick navigation pane disappear, and alarms from within the OneClick Alarm window disappear. About ten seconds later, all the alarm information populates back into OneClick. Please select the following link for more information on this subject

    Knowledge Document Link:
    https://comm.support.ca.com/?legacyid=TEC563711



  • 2.  RE: Spectrum KB: Landscape Disconnect

    Posted Jun 20, 2020 08:18 AM
    This link no longer works.  Is there a way to correct this?
    Original Message


  • 3.  RE: Spectrum KB: Landscape Disconnect
    Best Answer

    Broadcom Employee
    Posted Jun 22, 2020 10:31 AM
    Jon,

    I search through all of the active Spectrum knowledge documents but cannot find this one. It is a legacy doc and my have been archived a while back and/or not made it to the new systems over the years.

    Joe
    Original Message


  • 4.  RE: Spectrum KB: Landscape Disconnect

    Broadcom Employee
    Posted Aug 04, 2020 12:37 PM
    I found it. Its an old KB for 9.2 patch, not relevant here. 

    Article Record Type Generic
    Summary Landscape Disconnect
    Title Landscape Disconnect
    URL Name
    Article Number TEC563711

    Generic Template

    Description:

    Alarm information from Spectrum OneClick looks as though it disappears and reappears about 10 seconds later. It looks like an update is happening. The alarm counts in the OneClick navigation pane disappear, and alarms from within the OneClick Alarm window disappear. About ten seconds later, all the alarm information populates back into OneClick.

    Solution:

    This issue is due to a CORBA communication problem between the OneClick server and the SpectroSERVER(s).

    This issue is resolved with the following PTF patch for Spectrum release 9.2.0: Spectrum_09.02.00.PTF_9.2.029

    If you have not yet installed the latest hotfix patch H06 and need this PTF patch, please open an issue CA Spectrum Support to request a copy of this patch.


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    Senior Support Engineer
    Broadcom
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    Original Message


  • 5.  RE: Spectrum KB: Landscape Disconnect

    Broadcom Employee
    Posted Aug 04, 2020 12:38 PM
    Although, Alarms appearing and disappearing could still be CORBA disconnects, especially if Tomcat is overloaded maybe?

    ------------------------------
    Senior Support Engineer
    Broadcom
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    Original Message