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only alert when device is down more than 15 minutes

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  • 1.  only alert when device is down more than 15 minutes

    Posted 01-11-2019 03:35 PM

    I would like to know how to stop a device to alert if it is not down more than 15 minutes. Any suggestions? Thanks.



  • 2.  Re: only alert when device is down more than 15 minutes

    Posted 01-11-2019 03:36 PM

    I am talking about Spectrum 10.1



  • 3.  Re: only alert when device is down more than 15 minutes
    Best Answer

    Posted 01-14-2019 04:50 AM

    You can create an event pair rule like below.

     

    Create a new event using Event Configuration Editor and create event pair rule on 0x10d35 event. In my example, the new event is 0xfff0078d and configure it to generate "DEVICE HAS STOPPED RESPONDING TO POLLS" alarm by using the same cause code you see at 0x10d35 event and set the severity on 0x10d35 event to None.

     

     

    Here, if the "DEVICE HAS STOPPED RESPONDING TO POLLS" event 0x10d35 generates and not followed by clear event 0x10d30 (Device started responding) within 15 mins (i.e. 900 sec), generate the event 0xfff0078d which will generate the alarm.

     

    Hope, this helps.

     

    Thank you.

    Rajashekar



  • 4.  Re: only alert when device is down more than 15 minutes

    Broadcom Employee
    Posted 01-14-2019 09:01 AM

    Keep in mind editing the default fault isolation events can (and will) cause problems when generating new events:

     

    Event and Alarm Customization - CA Spectrum - 10.2 to 10.2.3 - CA Technologies Documentation 

     

    You are limited on options here.  I think the closest option will be to increase the DCM timeout and retry values on those models you want this functionality on.  Keep in mind doing this adds to SpectroSERVER startup time and also causes fault isolation delays. The other option would be to use the SANM alarm age timer for notifications.

    Cheers

    Jay



  • 5.  Re: only alert when device is down more than 15 minutes

    Posted 01-14-2019 11:34 AM

    Good point.

     

    Thanks Jason.



  • 6.  Re: only alert when device is down more than 15 minutes

    Posted 01-14-2019 11:33 AM

    Let me try.

     

    Thank you Rajashekar