which steps we need to use for CA spectrum integration with CA service desk,
Please follow this integration guide:
CA Service Desk and CA Spectrum - CA Spectrum - 10.2 and 10.2.1 - CA Technologies Documentation
Looking for integration of 17.0 to CA spectrum 10.2
As per the integration compatibility matrix spectrum supports till 14.1.03
Below is the link
by using above doc integration done.