Hi Jon,
Is there any reason you are upgrading to 10.1 release?
This release is almost EOS (08/28/2019).
https://techdocs.broadcom.com/us/product-content/status/support-life-cycle/indexes/ca-spectrum-release-and-support-lifecycle-dates.htmlAnyway, here is the workaround for the
TEC1389105 article:
1. Start Spectrum installation.
2. Once installation reaches "Running Customization scripts" go to Windows Start->Control Panel->Programs and Features and verify that "Microsoft Visual C++ 2015 Redistributable (x64)" installation exists.
3. Go to Windows Task Manager and kill the "vc_redist.x64.exe".
Note: If you can't find the process "vc_redist.x64.exe". Please Wait for 5-10 minutes for the process to appear in process list.
4. Kill the process.
5. Spectrum installation will continue and succeed.
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Technical Support Engineer IV
Broadcom Inc
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Original Message:
Sent: 08-26-2019 04:48 AM
From: Jon Magnus Dullerud
Subject: Spec KB: Spectrum 10.1 Install / Upgrade Hang
Hi, The link to the documentation does not work.
Best regards
Jon Magnus
Original Message:
Sent: 03-29-2016 09:18 AM
From: William Wolforth
Subject: Spec KB: Spectrum 10.1 Install / Upgrade Hang
Spec KB: Spectrum 10.1 Install / Upgrade Hang
Document ID: TEC1389105
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Issue/Problem/Symptoms:
Installing Spectrum 10.1 or upgrading Spectrum 10.0 to 10.1 does hang. The last message in the PostInstall.log is:
repmgr folder does not exist but spm-oc does exist, so copying the struts.xml file from withoutSRM folder.
Environment:
Spectrum 10.1 at Windows 2008 SP2 64 bit Standard Edition – Windows 2008 SP2 64 bit Enterprise Edition does not show this problem
Please select the following link for more information on this subject:
Knowledge Document Link:
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1389105.aspx