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Ehealth 6.1 Error "nhiServer.exe: Fatal Error: Assertion for 'db-> is connected ()' Failed, exiting (in file ../Lmgrlf. C,line 262)."

  • 1.  Ehealth 6.1 Error "nhiServer.exe: Fatal Error: Assertion for 'db-> is connected ()' Failed, exiting (in file ../Lmgrlf. C,line 262)."

    Posted Dec 17, 2016 12:59 PM

    Urgent! receiving an error when ehealth is trying to startup. Ehealth 6.1 Error "nhiServer.exe: Fatal Error: Assertion for 'db-> is connected ()' Failed, exiting (in file ../Lmgrlf. C,line 262)."

     

    How to get Ehealth to start?



  • 2.  Re: Ehealth 6.1 Error "nhiServer.exe: Fatal Error: Assertion for 'db-> is connected ()' Failed, exiting (in file ../Lmgrlf. C,line 262)."

    Posted Dec 17, 2016 10:58 PM

    Guys what's changed?  Did you patch the OS?  Don't want to mention the EOS of 6.1... Did you patch the db?



  • 3.  Re: Ehealth 6.1 Error "nhiServer.exe: Fatal Error: Assertion for 'db-> is connected ()' Failed, exiting (in file ../Lmgrlf. C,line 262)."
    Best Answer

    Broadcom Employee
    Posted Dec 19, 2016 02:35 PM

    This problem was identified as a number of elements with broken associations with their parents - this was fixed by the support team. 

     

    As this was a production down scenario a case should be opened immediately with CA Technical Support if this error is encountered.

     

    We have marked this questions as answered.