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Tech Tip: Unknown alert for Nimsoft/UIM models

  • 1.  Tech Tip: Unknown alert for Nimsoft/UIM models

    Posted 11-04-2015 07:41 AM

    Document ID:  TEC1435158


    Problem:


    Once the Nimsoft/UIM integration is enabled you may see the following event on the model where the snmpgtw probe is running:

    Unknown alert received from device XXXXXXX of type NimsoftHostServer. Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4)

    Unknown alert received from device XXXXXXX of type NimsoftVMPingable . Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4)

     

    When the Spectrum receives the traps from the snmpgtw probe, the traps are forwarded to both models, because the EventAdmin and NimsoftHostServer/NimsoftVMPingable models have the same IP address.

    As the NimsoftHostServer/NimsoftVMPingable model does not have the Southbound Gateway functionality, the 0x10801 event is generated (Unknown alert received from device)

     

     

    Resolution:


    Set Yes to the “Disable Trap-Based Events” option under ‘CA Spectrum Modeling Information’ subview of NimsoftHost/NimsoftVMPingable model.

    Disable Trap-Based Events 3.png



  • 2.  Re: Tech Tip: Unknown alert for Nimsoft/UIM models

    Posted 11-09-2015 12:11 PM

    thank you for sharing this with the community okasi01