DX NetOps

  • 1.  Alarms coming from PC into Spectrum, can they be used in Spectrum Service Manager

    Posted 08-11-2015 05:30 AM

    Morning all,

     

    We have a client that would like to see all alarms coming from NPC 6.1.205 through to Spectrum, displayed as service health in Service Manager.

     

    For instance:

    • A mail system where the network components and servers are discovered in Spectrum.
    • The network components are also being monitored via NV and NFA.
    • The application itself is being monitored using ADA.
    • Event Manager and Anomaly Detector installed on NPC server.
    • All six systems are data sources in NPC.
    • There is a Service with sub-services containing the network and server components within Spectrum. This information comes directly from the discovered devices in Spectrum.
    • Now the million $ question! The Performance, Flow and Application alarms coming from PC into Spectrum, can they be utilised in a Spectrum Service to show the relevant service health and if they can, how?

    They do not have SOI installed, so I cannot use that route.

    First prize would be a full service representation that identifies the exact area that is causing degradation of the system, second prize is a reasonable representation that can show the client that an issue exists within the mail system.

     

    Any help would be appreciated.

     

    Regards

    Kurt



  • 2.  Re: Alarms coming from PC into Spectrum, can they be used in Spectrum Service Manager

    Posted 08-11-2015 12:20 PM

    Kurt,

     

    We can have these alarm types affect the service health provided these alarm types are available under service manager policies.



  • 3.  Re: Alarms coming from PC into Spectrum, can they be used in Spectrum Service Manager

    Posted 08-13-2015 02:33 AM

    Kurt,

     

    We can also have the Service manager policy affect the service health based on the keywords in the alarm title. Does that help?