DX NetOps

Expand all | Collapse all

Spec KB: SOI Alerts are published with Alert Title "Error formatting event java.lang.NullPointerException" and Summary "Error getting probable cause text for <event type>"

  • 1.  Spec KB: SOI Alerts are published with Alert Title "Error formatting event java.lang.NullPointerException" and Summary "Error getting probable cause text for <event type>"

    Broadcom Employee
    Posted 10-31-2014 08:56 AM

    Spec KB: SOI Alerts are published with Alert Title "Error formatting event java.lang.NullPointerException" and Summary "Error getting probable cause text for <event type>"


    Document ID:  TEC610739

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.3
    • Components
      • Catalyst Connector for Spectrum IM
      • INTEGRATIONS

    Description:

    With Spectrum IM Connector 4.0.0.68 and Spectrum 9.3 one may see Alerts on SOI console which has the message "Error getting probable cause text for <event type> in the Alert Summary. This is seen for environments with Language Settings other then english (United States).

     

    Please select the following link for more information on this subject:

     

    Knowledge Document Link:


    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC610739.aspx



  • 2.  RE: Spec KB: SOI Alerts are published with Alert Title "Error formatting event java.lang.NullPointerException" and Summary "Error getting probable cause text for <event type>"

    Posted 02-20-2020 09:09 AM
    Can someone please fix the KB link above. We need to know what the solution is for this.

    ------------------------------
    Daniel Blanco
    Enterprise Tools Team Architect
    DBlanco@alphaserveit.com
    ------------------------------