DX NetOps

Spec KB: Spectrum IM Connector fails to get pcause from OneClick Webserver.

  • 1.  Spec KB: Spectrum IM Connector fails to get pcause from OneClick Webserver.

    Broadcom Employee
    Posted 01-29-2015 10:17 AM

    Spec KB: Spectrum IM Connector fails to get pcause from OneClick Webserver.

     

    Document ID:  TEC611231

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.x
    • Components
      • Catalyst Connector for Spectrum IM
      • INTEGRATIONS

    Description:

    Spectrum IM Connector fails to get pcause from OneClick Webserver.

    In the Spectrum IM Connector logfile one can see following error message:

    Example:
    -19-14 11:02:32,ERROR getInputStream :388 Unable to connect to URL: http://<Oneclickserver>:<port>/spectrum/event-config/do/alarmPCause?format=text&pcause=2228226
    java.io.FileNotFoundException: http://<Oneclickserver>:<port>//spectrum/event-config/do/alarmPCause?format=text&pcause=2228226

    Executing the same URL "http://<Oneclickserver>:<port>//spectrum/event-config/do/alarmPCause?format=text&pcause=2228226" in the Browser on the Spectrum Connector system will also fail.

    Please select the following link for more information on this subject:

    Knowledge Document Link:

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC611231.aspx