Generate SNMP Traps from a received email

[Anon Anon]

Hi everyone.

We use spectrum as the main source of alarm notifications, and we receive several traps from different platforms and devices.
Now, we need to process emails (alarms generated by other platforms) and generate snmp traps to send to spectrum.

Regrettably, the platforms that generate that emails, can't generate and send traps directly to spectrum

Someone have experience with this?
I searched online, but all the solutions that i found...can convert syslog messages to snmp traps... but, not emails.

Regards,
Cristian

[Anon Anon]

Hi,

Spectrum is not able to read-out eMail message. I integrated Remedy via eMail Notification a few years ago. I wrote a Java program, which checks a email mailbox every few minutes and read-out the emails.
With this information I updated the alarms in Spectrum.

Regards,
Christoph

[Anon Anon]

Thanks for your answer Christoph

I'll have to do the same.
I'm going to keep looking if there is any tool on the market to do that.

Regards,
Cristian

[Anon Anon]

What OS is the SpectroServer running ?

If it's running linux, You could possibly use something like fetchmail/procmail to retreive emails from a server, and then further process the email to send a snmp trap out from the Spectrum Server itself. After that you could catch the trap with spectrum and do some further processing that way.

[Anon Anon]

Thanks for your answer.

 

Yes, we are using Linux on SS, and is a good idea that you're proposing. In a few weeks, we are going to deal with this topic... when we solve that, I'm going to share our solution in this post.

 

Regards,

Cristian

[Anon Anon]

Christian

Did you ever solve this? We are looking to do exactly this same thing: some external monitoring program can send email, and we'd like to have Spectrum react to it. Our Spectrum is RHEL-based, so we could use a linux-based mail program... How did you solve this?

Thanks in advance
Brian

[Anon Anon]

Hi Brian,

 

We can't solve this yet. As Christoph_Kessler said, we think that the best way to solve it's to code a piece of software in-house. We try to find some software online, but we can't (there is a lot of programs to read syslogs but not emails)

 

I think, that in a month (approximately) we are going to start with this. When we solve the problem, i'm going to publish the solution

 

My apologies for not help you now.

 

Regards

 

Cristian

[Renato Orgito]

I would configure your monitorint tool to send the email directly to an alias in your spectro server, ie: email2trap@yourspectroserverip. On the spectro server I would have the email2trap alias configured as a pipe to a script (perl, python, even bash, whatever you are confortable with). This script would process STDIN  and generate the trap.

 

Of course with this solution you would need postfix running in your spectro server. If this is not acceptable you can simply have a cronjob running a similar script cheking the emais from the email server.

Renato

[Anon Anon]

renatobr:

I would configure your monitorint tool to send the email directly to an alias in your spectro server, ie: email2trap@yourspectroserverip. On the spectro server I would have the email2trap alias configured as a pipe to a script (perl, python, even bash, whatever you are confortable with). This script would process STDIN  and generate the trap.

 

Of course with this solution you would need postfix running in your spectro server. If this is not acceptable you can simply have a cronjob running a similar script cheking the emais from the email server.

Renato

As an alternate to sending traps from Spectrum itself you may be able to parse the content and do a CLI create event
 

[Tomas Krejcik]

Hello guys,

did you solve it? I'm looking for mail(imap) utility which will read emails and will transform them to text files on operating system (Windows). I haven't allowed fetchmail under cygwin (cygwin is not supported by customer) .

Tomas

[Kevin Kinner]

Hi. Check out Mail2SNMP. With that app you are able to monitor multiple IMAP mailboxes for incoming mails and send SNMP traps when a mail matches configurable rules. Regards, Kevin

[Frank Tonjes]

Just a question. Why don't you get the other tools to send traps? Mail isn't really the way forward with this kind of integration. Most tools provide the ability to send traps. We do this and it works fine. When there is no way we usually use syslog or in worst case we get a script to send a custom trap which we can manipulate in Spectrum.

[Rajashekar Allala]

Created PoweShell script on Windows server to read the mail content and send the trap. Please have a glance at below.

https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=07ca49af-349e-4f0e-8f8d-5aa30648f2a3&CommunityKey=671164c3-e575-4b08-96ab-edc2e1ceed13&tab=digestviewer#bm05f26755-ca32-4525-b0ad-25de7822648a

 

Hope this helps.

 

Cheers..

Rajashekar

[Umesh Banakar]

Hi Raj,

Script link shared is re-directing to home page.Please can you re-share correct link

Regards,
Umesh

[Rajashekar Allala]

As the CA community got migrated to Broadcom community, the above link is not working. Use the below.

https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=07ca49af-349e-4f0e-8f8d-5aa30648f2a3&CommunityKey=671164c3-e575-4b08-96ab-edc2e1ceed13&tab=digestviewer#bm05f26755-ca32-4525-b0ad-25de7822648a

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Thank you.
Rajashekar
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[Kevin Kinner]

Check out Mail2SNMP. With that Windows tool you are able to monitor multiple IMAP mailboxes for incoming mails and send SNMP traps when a mail hits configurable rules.