Document ID: TEC597526
Spec KB: Getting DEVICE STOPPED RESPONDING TO POLLS alarms recurring at a regular frequency for VM servers modeled in Spectrum
Description:
The problem is that the IP addresses are changing on the VM servers. When the server is restarted, which may occur on a regular basis (daily for example), the new IP is assigned. Spectrum expects to manage the device by the network address used to model the device.
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Knowledge Document Link:
https://comm.support.ca.com/?legacyid=TEC597526