I am with you on that Linda. If some of us open a ticket it is because we know how to look up the fix and found none.
Broadcom - L1 needs some re-training.
Thank you
Steve C.
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Original Message------
For the second time in a row I've had a ticket closed immediately, just referring me to the documentation.
I get the following canned response.
We have a very robust knowledge base to help you find answers as well as an active user community where our customers go to ask questions and share knowledge.
1. Sorry, Broadcom, your documentation isn't that great.
2. It's Rude.
3. It's dismissive and leaves the sense that you really don't care about the issues your customer is facing.
4. See #2.
Grumblesnort.