Appplication Services plugin doesnt install

[Legacy User]

Has anyone had success isntalling the appservices plugin on the latest agent (11.4)?

 

I keep running into this issue:

 

[root@rhel7-ae-1 WA_AGENT]# ./PluginInstaller /tmp/appservices.pak .
Do you want to set up the alias? (Y/N): N
/opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/dataservices.jar exists. Override(Y/N/A)? A
Extracting /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/dataservices.jar ...
Extracting /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/appservices.jar ...
Extracting /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/commonsvc_transport.jar ...
Extracting /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/commonsvc_log.jar ...
Installer failed: /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/jars/ext/axis-schema.jar is not a file in the agent directory. It cannot be backed up.

[Kishore Kumar Udathaneni]

Hi Deekshit,

I have seen this problem before, could you try the complete path for the agent install directory instead of "."?

  

    #./PluginInstaller /tmp/appservices.pak /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/

 

Thank You!

Kishore Kumar Udathaneni

[Legacy User]

That worked…is this a bug/known issue being worked on?

 

Thank you!

[Kishore Kumar Udathaneni]

Hi Deekshit,

I see it updated in the known issues for Agent 11.4. 

https://docops.ca.com/ca-workload-automation-system-agent/11-4/en/release-notes#ReleaseNotes-KnownIssues

Will be resolved in the upcoming release(s).

Thank You!

 

Regards,

Kishore Kumar Udathaneni

[Nitin Pande]

Hi,

You can try this if you don't want to type out the whole path.

#./PluginInstaller /tmp/appservices.pak `pwd`

 

Thanks,

Nitin Pande

CA Technologies