Sometimes several messages are combined to one thread but other times they are not. I'm wondering how I can choose to make each message an independent thread.
Can someone please help? When I send emails to team inbox, several messages with similar titles got grouped under one title.
For example: messages with titles XXXXX[#number1], XXXXX[#number2], XXXXX[#number3] all got grouped under XXXXX[#number1] with this title. Then somehow XXXXX[#number4] gets received successfully as an independent message. But the following several messages got grouped with it again as the same title XXXXX[#number4] (even if they were XXXXX[#number5], XXXXX[#number6], or XXXXX[#number7] when originally sent from server).