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User not receiving email invitation

  • 1.  User not receiving email invitation

    Posted 06-07-2017 01:58 PM

    When I invite a new user to join the organization, this user does not receive any email to create his password.



  • 2.  Re: User not receiving email invitation

    Posted 06-08-2017 01:19 PM

    Hi Laurentino,

     

    Thank you for contacting CA Flowdock Customer Support with your issue.  I have opened a case for this issue as we will need detailed information to troubleshoot.  Please watch for an email shortly from us.

     

    Kind Regards,

     

    Lori