This spring we conducted user interviews around one of our most popular integrations: Agile Central (formerly known as Rally). Agile Central is one of our sister products here at CA Technologies, so we understood the pain points brought to us. They are as follows:
The first bullet point is leading to a larger research effort into inbox noise, but the second seemed like something we could improve for our customers sooner rather than later. We came up with two updates that we have released for you to try. They are:
Some caveats exist for both of these. First: you must have an Agile Central license. Second, you have to have it set up as an integration in your inbox. Finally, if you are not the integration owner you need to make sure you’re signed into that license via Flowdock: don’t worry we will prompt you to log in if you are not.
Now you can rock and roll. Have it turned on? Provide us with feedback, we’d like to know how you’re using it!
This feature is good, but it could be way better -- or perhaps I'm just not using it right? Where is the right spot to make recommendations for improvement?