Symantec Privileged Access Management

  • Private Community
 View Only

  • 1.  PAM-CMN-3137 Message

    Posted Nov 19, 2019 12:44 AM
    ​Hi All,

    We have a bit of trouble.Please let me know what should we do.

    Now we saw the following message.
            PAM-CMN-3137 = Audit Log auto archive failed. Please check configuration.

    We know it came from network problems.
    But even after resolving it, the message does not disappear.
    Do we need to restart PAM or repair the audit logs?

    Thank you in advance

    Fumiko Nishimura.


  • 2.  RE: PAM-CMN-3137 Message

    Broadcom Employee
    Posted Nov 19, 2019 01:35 AM
    You can try to unmount and mount the session recording mount.
    Is that what you did?

    Once the session recording mount is accessible the problem should be resolved.
    Or maybe you can try going to Credential Manager Settings and try "SAVE" button and see if that resolves?


    ------------------------------
    Support Engineer 5
    Broadcom
    ------------------------------

    Original Message


  • 3.  RE: PAM-CMN-3137 Message
    Best Answer

    Broadcom Employee
    Posted Nov 19, 2019 09:05 AM
    Hi Fumiko, Please go to casupport.broadcom.com and type PAM-CMN-3137 in the search field.
    Original Message


  • 4.  RE: PAM-CMN-3137 Message

    Posted Nov 19, 2019 08:33 PM
    Hi Ralf,

    That is exactly my case! I am really sorry I missed that important information.
    I believe that my customer glad to hear that.

    Thank you very much.

    Best Regards,
    Fumiko.​
    Original Message