Unable to see sftpftp on the access tab and share the files onto the linux server

[Manoahr Reddy Katakam]

Hello All,


I'm new to CA PAM. I've added sftpftp service (Device --> Manage Device --> Myserver--> Under services tab) to the Linux server to transfer files from my machine to the Linux server. After saving it, when I go to access tab I don't see anything to share the files into the linux. Any help will be appreciated 

Regards,
Manohar

[Ralf Prigl]

Hello Manohar, Adding a service to a device only means that this service is available on the device for selection in an access policy. In order for a PAM user to use the service, you have to define it in the policy between the user (group) and the device (group).

[Manoahr Reddy Katakam]

Thanks Ralf for the reply. I mapped a policy to the user and device and now I'm getting this window. Do you want me to install WinSCP and connect to the IP that is displayed on the banner. Please let me know 

[Reatesh Sanghi]

Hello Manohar,

You can do it, copy over the IP into Winscp.

Do also share the version of CA PAM that you are using?

Thanks,
Reatesh.

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Principal Support Engineer
Broadcom
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[Manoahr Reddy Katakam]

Thanks Restesh.  Currently we are using the CA PAM 3.3.1.203 version. 

[Ralf Prigl]

Hello Manoahr, Yes, the sftpftp and sftpsftp services are to be used with an external file transfer client. The sftpftpemb and sftpsftpemb services would launch the file transfer client that PAM includes.