Symantec Privileged Access Management

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Notification Variables: Using Remote Access Server name in notification instead of Credential Server name

  • 1.  Notification Variables: Using Remote Access Server name in notification instead of Credential Server name

    Posted 07-09-2020 09:23 AM

    Hello

    We are using PAM 3.3 for RDP with notifications. The Devices are grouped, and a single device has been associated with a Credential Application and a Credential Account. The device group uses the single credential
    eg:
    Device1 > RDP App1 > Credential1
    Device2
    Device3

    Group 1 (Device1,2,3); using Credential1 for RDP

    The issue is that when notifications are sent for approval, the credential server(Device1) is listed instead of the server being accessed(eg. Device3).

    Regards
    Muzi Lubisi




  • 2.  RE: Notification Variables: Using Remote Access Server name in notification instead of Credential Server name

    Posted 07-10-2020 06:28 PM
    Since the Password View Policy is linked to the Target Account, PAM will pull the device information from the Target Account to get the device name. In this case, it reports Device 1 since that is the device configured in the Target Application.


  • 3.  RE: Notification Variables: Using Remote Access Server name in notification instead of Credential Server name

    Posted 25 days ago

    Hi Brian

    Thank you. So there is no way to get around this?

    Regards
    Muzi