Hi Communuties, I have deploied a new Win OS 7 Virtual Machine, using VPN to connect to PAM, testing with Local Admin, non-admin, UAC is disabled, Firewall is disabled no anti-virus installed and right after insert the pam address (ip, hostname, fqdn, cache clear, Connect and WEB mode etc) and hit Connect I get this error:
Checking for update failed. Reason: Permission dennied: connect
All works fine in Browser.
I have a ticket in supported by was underring if it cloud be due my OS or something locally.
See the logs from my client:
2020-08-13 08:30:36 ERROR - Loading client structure failed by unknown reason com.ca.client.updater.DefaultClientStructureListener [RMI TCP Connection(4)-127.0.0.1]2020-08-13 08:30:36 ERROR - Loading client structure failed by unknown reason com.ca.client.updater.DefaultClientStructureListener [RMI TCP Connection(4)-127.0.0.1]java.net.SocketException: Permission denied: connect at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945) at java.security.AccessController.doPrivileged(Native Method) at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268) at com.ca.client.updater.connectors.HttpServerConnector.requestClientStructure(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:357) at sun.rmi.transport.Transport$1.run(Transport.java:200) at sun.rmi.transport.Transport$1.run(Transport.java:197) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.Transport.serviceCall(Transport.java:196) at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:573) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:834) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:688) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:687) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)Caused by: java.net.SocketException: Permission denied: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:607) at java.net.Socket.connect(Socket.java:556) at sun.net.NetworkClient.doConnect(NetworkClient.java:180) at sun.net.www.http.HttpClient.openServer(HttpClient.java:463) at sun.net.www.http.HttpClient.openServer(HttpClient.java:558) at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264) at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367) at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191) at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1162) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1056) at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1570) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.http.HttpURLConnection.getHeaderFields(HttpURLConnection.java:3084) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getHeaderFields(HttpsURLConnectionImpl.java:297) ... 18 more2020-08-13 08:30:36 TRACE - Selection of proxy for URI: socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(4)-127.0.0.1]2020-08-13 08:30:36 TRACE - Loopback com.ca.client.proxy.a [RMI TCP Connection(4)-127.0.0.1]2020-08-13 08:30:36 TRACE - Returned proxies [DIRECT] for URI socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(4)-127.0.0.1]2020-08-13 08:30:36 TRACE - Selection of proxy for URI: socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(5)-127.0.0.1]2020-08-13 08:30:36 TRACE - Loopback com.ca.client.proxy.a [RMI TCP Connection(5)-127.0.0.1]2020-08-13 08:30:36 TRACE - Returned proxies [DIRECT] for URI socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(5)-127.0.0.1]2020-08-13 08:30:36 TRACE - Selection of proxy for URI: socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(6)-127.0.0.1]2020-08-13 08:30:36 TRACE - Loopback com.ca.client.proxy.a [RMI TCP Connection(6)-127.0.0.1]2020-08-13 08:30:36 TRACE - Returned proxies [DIRECT] for URI socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(6)-127.0.0.1]2020-08-13 08:30:36 TRACE - Selection of proxy for URI: socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(7)-127.0.0.1]2020-08-13 08:30:36 TRACE - Loopback com.ca.client.proxy.a [RMI TCP Connection(7)-127.0.0.1]2020-08-13 08:30:36 TRACE - Returned proxies [DIRECT] for URI socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(7)-127.0.0.1]2020-08-13 08:30:36 TRACE - Selection of proxy for URI: socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(8)-127.0.0.1]2020-08-13 08:30:36 TRACE - Loopback com.ca.client.proxy.a [RMI TCP Connection(8)-127.0.0.1]2020-08-13 08:30:36 TRACE - Returned proxies [DIRECT] for URI socket://localhost:49384 com.ca.client.proxy.a [RMI TCP Connection(8)-127.0.0.1]2020-08-13 08:30:36 INFO - Displaying error message: Checking for update failed. Reason: Permission denied: connect com.ca.client.ui.LauncherXsuiteDialog [RMI TCP Connection(5)-127.0.0.1]2020-08-13 08:34:53 INFO - Hide Launcher dialog com.ca.client.ui.LauncherXsuiteDialog [AWT-EventQueue-0]2020-08-13 08:34:53 INFO - Stopping instance com.ca.client.updater.Instance [AWT-EventQueue-0]2020-08-13 08:34:53 DEBUG - Waited 0 ms while updater was busy com.ca.client.updater.ClientUpdaterImpl [RMI TCP Connection(2)-127.0.0.1]2020-08-13 08:34:53 DEBUG - Unmanaging instance com.ca.client.updater.InstanceManager [RMI TCP Connection(2)-127.0.0.1]2020-08-13 08:34:53 DEBUG - Active instances count - 0 com.ca.client.updater.InstanceManager [RMI TCP Connection(2)-127.0.0.1]2020-08-13 08:34:53 INFO - Stopping instance manager. Closing RMI server com.ca.client.updater.InstanceManager [RMI TCP Connection(2)-127.0.0.1]2020-08-13 08:34:53 INFO - Unlocking installation folder com.ca.client.updater.v [RMI TCP Connection(2)-127.0.0.1]2020-08-13 08:34:53 INFO - Correct application closing. All instances are closed com.ca.client.updater.InstanceManager [RMI TCP Connection(2)-127.0.0.1]
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Security Analyst
DXC Technology
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