Hello!!
What is the maximum number of users in an LDAP group that CA PAM can refresh without getting stuck. For example, a customer has an LDAP group of more than 1000 users and the process stuck and took more than 2 hours to refresh the group and does not finish.
We had to restart the CA PAM instance but the "An LDAP operation is in progress." is persistent. What do we do! A case was opened to support and they do not offer an optimal answer, they only recommend us to review the information at:
https://knowledge.broadcom.com/external/article?articleId=115357. The information shared by Broadcom was reviewed before the case was created, for that reason the case was opened and this was discussed in the case description.
The situation is a high priority for the customer as they need to refresh the LDAP group for new users who need to enter CA PAM and there are Access Policies configured to this LDAP group within CA PAM.
CA PAM Version 3.3.1.203.
Please does anyone have any suggestions. Thank you!
Adolfo.
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Senior IT Consultant
eSoft Colombia, s.a.s
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