Symantec Privileged Access Management

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How to set timeout to connections not responding on SSH (applet hang)

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  • 1.  How to set timeout to connections not responding on SSH (applet hang)

    Posted 12-21-2018 04:30 AM

    Hi,

    I'm encountering an issue using SSH applet. 

    If target device is unreachable, SSH applet hangs (applet windows not displayed).

    The only way to open another session is to close the PAM Client and reopen it.

     

    PAM Version 3.2.3

     

    any solution?

     

    "Applet Timeout" on "Global Settings" doesn't work.

     

    Thanks

    Emanuele C



  • 2.  Re: How to set timeout to connections not responding on SSH (applet hang)
    Best Answer

    Posted 12-21-2018 08:26 AM

    Hello Emanuele,

     

    I see you also opened a Support Case for this issue you are facing - lets take it from there …



  • 3.  Re: How to set timeout to connections not responding on SSH (applet hang)

    Posted 01-09-2019 04:59 AM

    Solved! The problem was the file CSV used for devices import on PAM, some parameters was incorrect.