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Missing DSM service name - Linux Agent

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  • 1.  Missing DSM service name - Linux Agent

    Posted 03-04-2020 05:01 AM
    Hi All,

    We have CA ITCM 14 SP2 in our environment and we have agents with ITCM 14 SP2.. We found few Linux servers are having issue while checking caf status.. It throws an error "Failed to connect local caf service". We reinstalled CA ITCM agent as per below tech URL "https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=722882"

    but still we are facing same issue. Also when we check "caf getprop" we are getting "Missing DSM serice name".. can someone else help to fix this issue


  • 2.  RE: Missing DSM service name - Linux Agent
    Best Answer

    Broadcom Employee
    Posted 03-04-2020 09:48 AM

    You need to look in the DSM log files to see the real reason for the failure.

     






  • 3.  RE: Missing DSM service name - Linux Agent

    Posted 03-12-2020 03:17 AM
    Hi Steve,

    Seems this is generic behavior as confirmed by ca support team..