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move the ITCM MDB

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  • 1.  move the ITCM MDB

    Posted 02-25-2020 10:27 PM
    Hi Team 

    Is it possible to move the CA ITCM MDB to the New Server where ITSM IS already installed without losing any data ?
    can someone share some insights

    Previous Env- ITCM 14.2 and SDM 14 Installed on same server 

    New Env- First SDM upgraded to 17.x To New server already and it is up and running 
    now customer wants to upgrade to 14 .3 and move to new server 



  • 2.  RE: move the ITCM MDB
    Best Answer

    Broadcom Employee
    Posted 02-26-2020 11:02 AM

    Hi Santhosh,


    A few questions:


    In the old setup were ITCM and ITSM sharing the same MDB or using separate instances?

    In the new configuration the same question do you want them to use the same MDB?

    Was the ITSM data from the old 14.x environment copied to the new 17.x setup?