CA Client Automation

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issue  with CA ITCM discovered software data

  • 1.  issue  with CA ITCM discovered software data

    Posted 12-31-2018 05:11 AM

    uninstalled software on client machine is still listing under discovered software of CA ITCM



  • 2.  Re: issue  with CA ITCM discovered software data

    Broadcom Employee
    Posted 12-31-2018 06:30 AM

    what is that software full name and version



  • 3.  Re: issue  with CA ITCM discovered software data

    Posted 01-02-2019 01:20 AM

    CA Client Automation 14.0



  • 4.  Re: issue  with CA ITCM discovered software data

    Broadcom Employee
    Posted 01-02-2019 02:09 AM

    If i am wrong please correct me
    You uninstalled client automation 14.0 on a machine,but still client automation 14.0 titles listing under discovered software of that machine?

    if yes ,please let know me all of client automation components listed or any specific ones. 



  • 5.  Re: issue  with CA ITCM discovered software data

    Posted 01-07-2019 06:19 AM

    Hi

    We have installed software from client machine however it is still reflecting under discovered software of that specific machine in DSM console.



  • 6.  Re: issue  with CA ITCM discovered software data

    Broadcom Employee
    Posted 01-07-2019 07:25 AM

    Hi,

    understood,but we want to know what is the name of software you uninstalled and still discovered under that machine.

    did you uninstall client automation 14.0 ? ,if yes ,please specify what are the entries still reflecting under discovered software of that specific machine in DSM console?