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  • 1.  WIndows 10 Pro 1803 french report as unclassified

    Posted Aug 29, 2018 02:01 PM

    Hi

     

    in Client Automation 14.0.2,  

     

    we have a weird glitch:

     

    All the Windows 10 Pro 1803 french appear as Unclassified but the Enterprise version is correctly detected.

     

    Any one knows how to correct this?  I thought updating Software content would correct this but it didn't change anything...

     

     

    Thanks!

     

    Remy Dessureault



  • 2.  Re: WIndows 10 Pro 1803 french report as unclassified
    Best Answer

    Posted Aug 30, 2018 02:44 AM

    Hi Remy,

     

    please open a support ticket and request patch 

    t55v168

    Regards, Gerald


  • 3.  Re: WIndows 10 Pro 1803 french report as unclassified

    Broadcom Employee
    Posted Aug 30, 2018 05:56 AM
      |   view attached

    Please refer to the support matrix.  https://support.ca.com/us/product-content/status/compatibility-matrix/ca-it-client-manager-agent-compatibility-matrix.html

     

     

     



  • 4.  Re: WIndows 10 Pro 1803 french report as unclassified

    Posted Apr 04, 2019 08:45 AM

    Hi

     

    Finally, the Windows 10 pro 1803 work fine, it was an error on our part with the version used

     

    We still have the problem but only with Windows 10 pro for Workstation.

     

     

    Remy



  • 5.  Re: WIndows 10 Pro 1803 french report as unclassified

    Broadcom Employee
    Posted Apr 05, 2019 08:13 AM

    Hi Remy,

     

     

     

    If SO04442 is installed on both the Agent, DM, DSM Explorer and the Content

    Download job run recently. But, you still get the problem?

     

     

     

    Then open a support issue.

     

     

     

    Rgds,

     

    Steve

     

     

     

    From: remy.dessureault <communityadmin@communities-mail.ca.com>

    Sent: 04 April 2019 13:46

    To: STEVE PARKER <parst04@ca.com>

    Subject: Re:  - Re: WIndows 10 Pro 1803 french

    report as unclassified

     

     

     

    *CAUTION: This email originated from outside of Broadcom. Do not click

    links or open attachments unless you recognize the sender and know the

    content is safe.*

    CA Communities <https://communities.ca.com/?et=watches.email.thread>

     

     

    Re: WIndows 10 Pro 1803 french report as unclassified

     

    reply from remy.dessureault

    <https://communities.ca.com/people/remy.dessureault?et=watches.email.thread>

    in CA Client Automation - View the full discussion

    <https://communities.ca.com/message/242171826-re-windows-10-pro-1803-french-report-as-unclassified?commentID=242171826&et=watches.email.thread#comment-242171826>



  • 6.  Re: WIndows 10 Pro 1803 french report as unclassified

    Broadcom Employee
    Posted May 14, 2019 04:41 AM

    Hi Steve,

     

    Does this t55v168 also apply on Windows Server 2016?



  • 7.  Re: WIndows 10 Pro 1803 french report as unclassified

    Broadcom Employee
    Posted May 14, 2019 07:06 AM

    Its always best to use the newest version of OSConfig.xml on the newest

    platforms.

     

     

     

    From: molma05 <communityadmin@communities-mail.ca.com>

    Sent: 14 May 2019 09:42

    To: STEVE PARKER <parst04@ca.com>

    Subject: Re:  - Re: WIndows 10 Pro 1803 french

    report as unclassified

     

     

     

    *CAUTION: This email originated from outside of Broadcom. Do not click

    links or open attachments unless you recognize the sender and know the

    content is safe.*

    CA Communities <https://communities.ca.com/?et=watches.email.thread>

     

     

    Re: WIndows 10 Pro 1803 french report as unclassified

     

    reply from molma05

    <https://communities.ca.com/people/molma05?et=watches.email.thread> in *CA

    Client Automation* - View the full discussion

    <https://communities.ca.com/message/242175831-re-windows-10-pro-1803-french-report-as-unclassified?commentID=242175831&et=watches.email.thread#comment-242175831>