Clarity Client Automation

Content Servers Migrating 22nd April (Affects ITCM Content Download)

  • 1.  Content Servers Migrating 22nd April (Affects ITCM Content Download)

    Posted 04-21-2017 10:42 AM

    Hello Everyone,

     

    Just making a note that CA will be migrating all the production content servers inside a new data center over the weekend (22nd April) starting at 10am IST (12:30am EDT).  There will be an outage during DNS changes for the external IP of contentupdate.ca.com and traffic re-routing.  You may experience connectivity issues if CIC is scheduled to connect to the service always and/or CIC is configured to connect to the service using the existing IP 141.202.248.110 instead of contentupdate.ca.com. In cases where an IP is configured, it’s recommended to switch back to contentupdate.ca.com.

     

    Regards,

    Brian Fontana, CA Support